Returns Policy

Return Policy

Radical Torque Solutions stock a produce a large range of products and aim to provide the ultimate level of customer satisfaction for both tooling quality and service.

Under Australian Law you are entitled to a replacement or refund for any major failure, you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Any product that is returned due to quality or failure issues will be evaluated in accordance with our Warranty procedure and dealt with accordingly.

Goods that are returned due to incorrect ordering will be subject to a restocking fee of 10% unless they are exchanged for an alternate product.

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